Welcome to DRS Mechanical (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect information when you visit our website [drsmechanical.com] (“the Site”).

1. Who We Are

DRS Mechanical is a [describe your business, e.g., “UK‑based mechanical engineering and HVAC services provider”].
Our registered office is 200 Trafford Rd, Eccles, Manchester, M30 0JJ.
For data protection purposes, we are the Data Controller responsible for your personal information.

If you have any questions about this policy or your data, please contact us:
📧 info@drsmechanical.com
📞 0161 537 6777

2. Information We Collect

We may collect and process the following information about you:

a. Information you provide directly

When you fill in contact forms, request quotes, or communicate with us, we may collect:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Project or service details

b. Information collected automatically

When you visit the Site, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the Site

• Cookies and similar technologies

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide services

• Deliver quotes or perform contracts you’ve entered with us

• Improve our website, services, and visitor experience

• Comply with legal obligations

• Send marketing communications (only if you have consented)

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases defined by the UK GDPR:

• Contract: to deliver services or respond to your enquiries.

• Consent: where you have given us permission (e.g., to receive updates).

• Legal Obligation: where we are required to do so by law.

• Legitimate Interests: for business administration, service improvement, or ensuring website functionality, provided these do not override your rights.

5. Sharing Your Information

We do not sell or rent your data.
We may share data with trusted third parties for the purposes of operating and improving our website — such as hosting providers and analytics services — under strict data‑processing agreements.

We may also share data when required to comply with legal obligations or to protect our rights.

6. International Transfers

We primarily store and process data within the UK.
If we use third‑party services operating outside the UK, we ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement (IDTA) or an adequacy decision under UK data protection law.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by legal, accounting, or reporting obligations.

8. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Request access to your personal data (a “subject access request”).

• Request corrections to inaccurate or incomplete data.

• Request erasure of your data, where applicable.

• Object to or restrict processing in certain circumstances.

• Withdraw consent at any time (where processing is based on consent).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data lawfully.

The ICO’s website is ico.org.uk.

9. Security

We use appropriate technical and organisational measures to protect your information from loss, misuse, unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is fully secure.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse site performance, and support marketing efforts. This section explains what cookies are and how we use them.

a. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and allow us to understand how visitors use our Site.

b. Types of Cookies We Use

• Strictly Necessary Cookies – Essential for core website functionality (e.g., navigation, request forms). These are always active.

• Performance & Analytics Cookies – Help us analyse how visitors use our website and improve usability (e.g., through Google Analytics).

• Functional Cookies – Remember user preferences such as location or language.

• Marketing/Advertising Cookies – Used to deliver more relevant content or track the effectiveness of marketing campaigns. These only run with your consent.

c. How We Use Cookies

We use cookies to:

• Operate and maintain the Site

• Improve user experience

• Analyse site traffic and performance

• Support marketing and communication activities

We do not use cookies to collect sensitive information or share personal data with advertisers.

d. Managing Cookies

You can control or delete cookies at any time through your browser settings. Most browsers allow you to block cookies entirely or receive a warning before a new cookie is stored.
You can also adjust preferences through our cookie banner when you first visit the Site.

For more information, visit:

• aboutcookies.org

• youronlinechoices.eu

Please note that disabling certain cookies may limit functionality.

e. Third‑Party Cookies

Some cookies may be set by third‑party services, such as embedded videos, social media integrations, or analytics providers. We encourage you to review those providers’ own privacy and cookie policies for further information.

11. Updates to This Policy

We may update this Privacy & Cookie Policy occasionally to reflect legal changes or updates to our practices. Any changes will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about how we handle your personal data or cookies, please contact us at:
📧 info@drsmechanical.com
📞 0161 537 6777
🏢 200 Trafford Rd, Eccles, Manchester, M30 0JJ